Enabling the convenience fee option will allow you to pass on the transaction fee to your customers. This fundamentally means, You get what you charge! You can give your customers the choice to pay via any mode: Credit Cards, Debit Cards, Netbanking, Wallets, UPI, and NEFT, without any additional cost to your business!
How it works:
VIDEO: Instamojo free payment gateway || How to setup convenience fee on Instamojo
Activation
- To enable convenience fees, login to your Instamojo Merchant Dashboard, and GoTo>Settings>Payment Settings>Convenience fees:
<<Screenshot of the updated screen>>
Convenience fees on Smart Pages
For Smart Pages the convenience fee charges will be as follows:
- If you are a Pro Smart Page user, your buyers will pay 3%+ 3 INR
- If you a Basic Smart Page user, your buyers will pay 5%+ 3 INR
Convenience fees for Store Transactions
- Below list is of the convenience fee that will be charged to your customers, once they purchase any product from your online store:
|
Purchase type |
Free plan |
Paid plan |
|
Regular Products |
5%+3 INR |
3%+3 INR |
|
Digital Products |
10%+3 INR |
5%+3 INR |
|
International & American Express card (Regular Products) |
5%+3 INR |
3%+3 INR |
|
International & American express (Digital Products) |
10%+3 INR |
5%+3 INR |
Convenience fees on Payment Links
- For payment links (irrespective of your store or smart page plan), the convenience fee charges will be as shown below:
|
Purchase type |
Fees |
|
Regular Domestic Payments |
3%+3 INR |
|
Domestic AMEX payments |
3%+3 INR |
|
International Payments |
5%+3 INR |
Note: All the amounts mentioned above are excluding GST of 18% on the fee amount.
We hope this article was informative and useful. Feel free to reach out to us at support@instamojo.com in case of any queries on this.
Convenience Fee FAQs:
- What is convenience fee?
The meaning of convenience fee is simple. It is a charge that merchants levy from the customers, when they opt for a non-standard payment channel or method, such as Credit/Debit cards, Digital wallets, etc.
- Why is a convenience fee charged?
The idea behind levying a convenience fee is to charge the customers for the ease of getting to use alternative payment options while making payments online. For a merchant, it also helps to cover the payment processing fees charged by the banks and payment gateways, without any additional cost to the business.
If you have any further queries regarding the convenience fee, do write to us at support@instamojo.com