What do i do if i am not satisfied with my product?
If you are not satisfied with your product or if there is any issue with the sellers commitment to delivering the product- do not worry! We are here to help.
Refer to the payment confirmation email you received upon successful transaction and click on the link to request for a refund.
You will be redirected to the Instamojo website. Use the email address you used to make the transaction to sign in/create a buyer account and create a case there.
You can use this account to monitor the progress of your case as well as other spends made on Instamojo payment gateway.
Our disputes team will investigate the issue and ensure that you get the service you paid for or process a refund as the case may be.
